Privacy Policy
GARUDAX Tekstil A.Ş. ("Garudax", "we" or "the Company") operates the website www.garudaxtextile.com.
This Privacy Policy explains how your personal data is collected, used and protected when you visit our website or contact us, and what rights you have in relation to that data.
Your personal data is processed in accordance with applicable data protection legislation, including Turkish Law No. 6698 on the Protection of Personal Data ("KVKK") and, where applicable, the European Union General Data Protection Regulation ("GDPR").
Information We Collect
When you use our website or contact us, we may collect the following information:
- Your name and surname
- Your email address
- Your telephone number
- Your company and role
- Your enquiries and quotation requests
- Messages and files you share with us
- Your IP address, browser type, pages visited and similar technical usage data
- Responding to your enquiries and quotation requests
- Carrying out product development, sampling and production processes
- Managing customer relationships and commercial communication
- Operating, securing and improving the website
- Identifying and resolving technical issues
- Meeting our legal and contractual obligations
- Protecting our rights and legitimate commercial interests
- Information you submit through forms, including your name, email address, telephone number, company and message
- Pages visited, time spent on each page, and how you arrived at our website
- Whether emails we send you have been opened and which links have been clicked
- Website, hosting and information technology service providers, including HubSpot, Inc.
- Email, analytics and communication service providers
- Shipping, logistics, accounting and professional advisory service providers
- Business partners involved in production and commercial processes
- Public authorities where legally required
- To learn whether your personal data is being processed
- To request access to and information about your data
- To request the correction of incomplete or inaccurate information
- To request the deletion of your data where the relevant conditions are met
- To request the restriction of processing of your data
- To object to the processing of your personal data
- To request data portability where applicable
- To withdraw your explicit consent at any time
- To lodge a complaint with the competent data protection authority
We take care to collect only the personal data necessary to provide our services and respond to your requests.
How We Use Your Information
The information collected may be used for the following purposes:
Your personal data is processed on legal grounds such as the establishment or performance of a contract, compliance with our legal obligations, the protection of our legitimate commercial interests, or your explicit consent where required.
Cookies and Usage Data
Our website may use cookies and similar technologies in order to function properly and securely, remember your preferences and analyse how the site is used.
Essential cookies are used to deliver the core functions of the website. Non-essential cookies used for analytics, performance or marketing purposes are only activated after your consent has been obtained, where required.
You can change your cookie preferences through your browser settings or via the cookie preference panel on our website.
Website Platform, Analytics and Tracking
HubSpot
Our website is built and hosted on the HubSpot platform, provided by HubSpot, Inc. HubSpot also provides the customer relationship management, form, email and analytics tools we use. Our HubSpot environment is hosted within the European Union.
When you visit our website, HubSpot may place cookies that recognise your browser across visits and record which pages you view. If you subsequently submit a form — for example a quotation request or a newsletter subscription — the information you provide is stored in our HubSpot account and may be associated with your previous browsing activity on our website.
Through HubSpot we may process:
We use this information to respond to your enquiries, manage our commercial relationship with you and understand how our website is used.
HubSpot processes this data on our behalf as a service provider, under a data processing agreement. Detailed information on how HubSpot handles personal data is available in the HubSpot Privacy Policy.
Google Analytics
We may also use Google Analytics to understand how our website is used and to improve its performance. Google Analytics may process usage data such as pages visited, time spent on the site, approximate location, device and browser information through cookies.
Your consent
Non-essential cookies used by HubSpot and Google Analytics for analytics, tracking and marketing purposes are only activated after your consent has been obtained. You may withdraw or change your consent at any time through the cookie preference panel on our website.
Detailed information on how Google processes personal data is available in the Google Privacy Policy.
Sharing of Personal Data
Your personal data is not sold for commercial purposes.
Your data may be shared, only to the extent necessary, with:
These service providers are obliged to process personal data solely for the purpose of delivering the service assigned to them and in accordance with applicable confidentiality obligations.
International Data Transfers
Garudax is a company established in Türkiye. If you are located outside Türkiye, the personal data you share with us may be transferred to and processed in Türkiye.
Due to the email, cloud storage, analytics or website services we use, your personal data may also be processed in countries outside Türkiye or the European Economic Area. For such transfers, appropriate technical, organisational and contractual measures required by applicable data protection legislation are put in place.
Data Retention and Security
Your personal data is retained only for as long as necessary for the purposes for which it was collected and to meet our legal obligations. Once the retention period ends, your data is deleted, destroyed or anonymised in accordance with applicable legislation.
We apply reasonable technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration or misuse. However, no method of transmission over the internet can be guaranteed to be completely secure.
Your Rights Regarding Your Personal Data
Under the KVKK and, where applicable, the GDPR, you may have the following rights:
To exercise these rights, you can contact us using the details below.
Links to Other Websites
Our website may contain links to third-party websites that are not operated by Garudax. Garudax is not responsible for the content, security practices or privacy policies of these websites. We recommend that you review the privacy policies of any third-party sites you visit.
Children's Privacy
Our website and services are not directed at persons under the age of 18. We do not knowingly collect personal data from children. If we become aware that personal data belonging to a child has been provided to us, we will take the necessary steps to delete that information.
Changes to This Privacy Policy
This Privacy Policy may be updated in line with changes in legislation, on our website or in our data processing activities.
The current policy is published on this page and the "Last updated" date at the top of the page is amended accordingly.
Contact Us
For any questions or requests regarding this Privacy Policy or the processing of your personal data, you can contact us:
GARUDAX Tekstil A.Ş. Oruçreis Mah. Tekstilkent Cad. A13 Blok No. 43 Esenler / İstanbul / Türkiye
Email: info@garudaxtekstil.com Telephone: +90 532 711 58 15
